Advice for food and hospitality businesses currently closed

Before deciding to open we are advising businesses to check that they are permitted to re-open. The following guidance can be used to check if your business or venue can re-open. members-of-the-public

If your business or venue is able to open, it is strongly advised that sufficient time is taken to ensure robust policies and procedures are in place to protect the safety of staff and customers, prior to opening. These should follow the 5 steps to working safely:

  1.  Carry out a COVID-19 Risk Assessment

  2.  Develop cleaning, handwashing and hygiene procedures

  3.  Help people to work from home

  4.  Maintain 2m social distancing, where possible

  5.  Where people cannot be 2m apart, manage transmission risk

Further information, along with guidance on how to carry out a risk assessment, can be found at can be found at

You should also develop your policies and procedures with reference to the sector specific guidance available at It is likely that this page will be continually updated with additional guidance as restrictions are lifted.

The Food Standards Agency also provides advice and guidance on reopening and adapting your food business during COVID-19 The guidance includes a checklist which you can use to make sure your businesses is safe to open.

Additional advice and guidance about how to provide a safe delivery and takeaway service can be found at

If your business is located in close proximity to other retail or hospitality premises, it is important for you to engage with your neighbouring businesses to ensure that any queueing system outside your business does not impact on your neighbours queueing systems, entrances or exits. As further businesses open, you may need to co-ordinate with a number of your neighbours to ensure that queues do not merge and pedestrian flows are maintained across the front of businesses.

If your business is located in a managed shopping centre or arcade you may wish to consult with the management company which oversees the centre or arcade to ensure that there are suitable and sufficient measures in place to enable social distancing to take place.

Once businesses open it is important to review control measures to ensure they are working effectively and in the way planned. If necessary to better achieve social distancing measures, or hygiene controls etc you may need to change or add to the controls that were originally put in place. Listening to staff and customers can also assist with this review process.


Event in Bedford Town Centre

Provided by Bedford Borough Council’s Commercial Regulation Service, and Economic Development Team

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