Buy Love Bedford vouchers

If you're looking to buy Love Bedford vouchers then you can choose between ordering for home delivery or ordering for collection in person from the BedfordBID offices (prior orders only, Monday to Thursday, 9.30am-4.00pm collection). All payments are processed safely and securely via PayPal. To pay via credit or debit card you don't even need a PayPal account – simply select 'Pay by Debit or Credit Card' on the payment screen.

If you're ordering for delivery, after we've received payment, your vouchers will then be sent to the address you state in PayPal. Note that if your delivery address is different to your billing address, you will need to untick the box relating to this within the PayPal order form, allowing you to enter in a new address. Near the bottom of this page, you'll find our helpful voucher FAQs.

Large business?
If you are a business purchasing over £100 and would like to set up an account with us, please contact our friendly staff
on 01234 404500 or email vouchers@lovebedford.co.uk

Important notice

Under Government legislation BedfordBID are now approaching the end of our third five-year term, and therefore to continue beyond April 2020 and ensure continued investment in the town centre, we need to run a ballot in October 2019. In the event that the ballot is unsuccessful, the Love Bedford town centre gift voucher scheme will have to discontinue. As a consequence, vouchers issued between now and 17th October, will be pre dated to be redeemed on/before 8th March 2020. Hopefully the ballot will be successful and therefore vouchers issued thereafter 17th October will include a twelve month redemption period.

Order vouchers for collection

Monday to Thursday, 9.30am-4.00pm (orders being collected MUST have been ordered online prior)

If you would prefer to collect your vouchers from our office (no delivery fees) please click here to begin your order.

Order vouchers for delivery

Voucher FAQs

Where can I spend Love Bedford vouchers?
Love Bedford gift vouchers can only be spent in participating businesses in Bedford town centre. If you'd like a printed list of participating businesses, please email vouchers@lovebedford.co.uk or call us 01234 404500.

Do I have to have a PayPal account to purchase vouchers?
Nope! That's completely optional. If you don't have an account then simply select 'Pay by Credit or Debit Card'.

How much is delivery?
Delivery costs depend on the amount of vouchers you're purchasing...

- 90p for UK First Class delivery (for purchases up to £49)
- £1.90 for UK First Class Signed For delivery (for purchases between £50 and £100)
- £6.60 for UK Royal Mail Guaranteed Special Delivery (compulsory for orders over £100 - if you'd like this option for purchases under £100 then please contact us at vouchers@lovebedford.co.uk)

If you don't wish to pay for delivery then you can order vouchers for collection.

Vouchers cannot be sent overseas.

When will I receive my vouchers?
Online voucher orders are processed and dispatched Monday to Thursday (excluding public holidays) and will be sent with the Royal Mail postage service applicable for the value purchased.

I'd rather collect my vouchers in person to save on delivery costs. Where do I collect them?
Make sure you select the link under the 'Order vouchers for collection' section, as opposed to filling out the form on this page. If you've chosen to collect your vouchers then you can pick them up any time between 9.30am and 4.00pm, Monday to Thursday, from the BedfordBID office: 1 Lurke Street, Bedford MK40 3TN. Please note that you must have ordered vouchers online for collection prior to this. We do not sell vouchers without prior ordering.

Where do you deliver to?
If you've chosen to order vouchers for delivery, please note: we can only send vouchers to UK addresses.

Do the vouchers expire/can they be exchanged?
Usually, you have a whole year to spend Love Bedford vouchers! However, as per the important notice above, BedfordBID are now approaching the end of our third five-year term, and therefore to continue beyond April 2020 and ensure continued investment in the town centre, we need to run a ballot in October 2019. In the event that the ballot is unsuccessful, the Love Bedford town centre gift voucher scheme will have to discontinue. As a consequence, vouchers issued between now and 17th October, will be pre dated to be redeemed on/before 8th March 2020. Hopefully the ballot will be successful and therefore vouchers issued thereafter 17th October will include a twelve month redemption period.

An expiry date is printed on the voucher and unfortunately they cannot be used after that date. BedfordBID cannot refund or replace any expired vouchers and they cannot be exchanged for cash.

Can I buy in bulk?
If you are a business purchasing over £100 and would like to set up an account with us, please contact our friendly staff on 01234 404500 or email vouchers@lovebedford.co.uk

VAT
The vouchers are not subject to VAT but postage is. If you require a VAT receipt please contact us at vouchers@lovebedford.co.uk. and we will send you one.